How long have you been waiting?

Discussion in 'Fiesta ST Sales and Service' started by WRC Fan, Aug 14, 2013.

  1. MLKN

    MLKN Active Member

    Did you check with the dealer to insist on priority 1? I had to push for this on my build. Luckily a neighbor worked at the dealer.
     
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  3. crzyworm623

    crzyworm623 Member

    My dealer said she hopes to have a VIN for me this week. If i don't. I'll be calling up and inquiring further. There is also an additional rebate if the car is in by end of March. I know that's not possible but at ordering i was told expect 4-6 weeks. So im pushing to lock that rebate in based on the fact according to them it should have been in.

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  4. MLKN

    MLKN Active Member

    Rebates are usually either at the time of order or the time of delivery. If the rebate was in force when the car was ordered you should get it regardless of when it is delivered.
     
  5. crzyworm623

    crzyworm623 Member

    Yes, the rebates I had at order were locked in, but had the vehicle come in on the time frame given. I would get the additional rebate that appeared a week later. So besides not getting the car in given time frame I'd be losing out on an additional 250$ or as I see it a free after market intake.

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  6. mkeperson

    mkeperson Member

    My dealer (Uptown Motors, Milwaukee) has been super. Discussions with the Regional manager. Involved Meagan @ Ford Support. The issue is corporate Ford and their total lack of candor on production issues. I suspect this mess is a global sourcing issue. Transmission and engine come from Europe and supply other plants than Mexico. Just wish they were upfront!
     
  7. __V__

    __V__ Member

    9 weeks total for my order with priority 19, I think some dealers are messing with you guys. I ordered 1/2/14 and have had it for almost 2 weeks now.
     
  8. FordService

    FordService Official Ford Representative

    Hi guys,

    If you'd like me to track your orders, send me a private message with your VIN, or the order number/dealer code.

    When a vehicle is ordered, it will go into in order processing. This is generally the longest stage and the length it takes varies order to order because of different variables. These include the options associated with that and other orders, the availability of components (like paint, or special seats), as well as the priority code, which I'll touch on in a moment.

    Dealers are allocated to have a specific amount of any given vehicle at any given time, and are allocated to go into production at certain times based on the aforementioned variables. So, the way to look at it is, an individual order is jockeying for a position based on other orders of that vehicle for that dealer, other orders for that dealer (of other vehicles) as well as against other orders for other dealers. It gets pretty complicated, and I don't really have any specifics, hence the vagueness of this post.

    Back to priority codes. Once a dealer is allocated for production on that vehicle type, there's a range of priority codes based on many variables. When a dealer orders a vehicle for the lot (and on occasion for a customer), it gets marked as "Stock" and has a code of 01-09. These will be the first batches produced. After that is 10+ which is "Retail" aka most orders placed by customers. I've seen 01, 03, 10, 13, 19, and 99 in the orders I've seen in my year working here, though I'll be honest, most are either 01 or 10. Sometimes I go ahead and let you guys know your priority code, but if you ever want to know, feel free to ask. The one time I saw a 99, the customer needed to speak with their dealer to have it adjusted. If I see an abnormal priority code, I'll let you know.

    I hope this helps!

    Meagan
     
  9. crzyworm623

    crzyworm623 Member

    Thanks for some clarifying info. PM sent.

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  10. kc135_driver

    kc135_driver New Member

    3 months, 10 days (ordered on Dec 10, 2013). Felt like the longest wait ever for an in-production car.
     
  11. crzyworm623

    crzyworm623 Member

    ordered 2/16
    VIN issued sometime this week as I got it today, so less than 5 weeks
    No Build date yet. :(
     
  12. Really confused, window sticker has a date of 3/20/2014, ETIS says it was built 1/4/214. Ordered it 3/10/2014. Contacted Meagan so hopefully she will be able to shed some light on what's up

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  13. __V__

    __V__ Member

    The date on the sticker is the invoice date not build. Etis will show a weird date until it is built but the fact that you have a sticker already means it's moving along nicely.
     
  14. Ah, that makes sense, thank you for the info

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  15. mkeperson

    mkeperson Member

    Also, remember cars are built in Mexico so the day comes first, the month second and the year third. I suspect you saw 1.4.2014.....meaning April 1, 2014. ETIS will give you the "build sheet" four or five days after the build date appears. A few days after that, contact your dealer to see if they have an ETTX number, the number of the railcar it will be shipped on. After that you can track your car to delivery. There are several threads explaining how to track the railcars.
     
  16. I think the build sheet is already on ETIS, I can expand it and se what is going to be added to the car ands what's not going to be added.

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  17. __V__

    __V__ Member

    Yeah it's all built then, congrats.
     
  18. Wow! Thank you!

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  19. justinsane

    justinsane New Member

    My car should be here in about a week, ordered on Jan 2nd so around 3.5 months wait.
     
  20. lill2012

    lill2012 Member

    ordered first week of april, got my vin about 2 days later and just got a build date of 5/27/14. my guy said i should see it mid-june
     
  21. J-Trix

    J-Trix New Member

    Did you add any options? Just seeing if I may have to wait awhile or not (placed order yesterday).
     

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