Oil life reset

Discussion in 'Fiesta ST Maintenance' started by csaites, Jan 1, 2014.

  1. D1JL

    D1JL Well-Known Member

    I just contacted Ford.
    On this model you cannot reset the oil life by itself.
    You can turn off the light by using the method described above.
    At that time the oil life will also be set to 100% .
    This is stupid but this is the way it is.

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  3. WScottCross

    WScottCross Well-Known Member

    So if we change our oil before the light comes, we have to wait until the light comes on to reset it?! That has got to be the most ridiculous design decision I have heard in a very long time. What's the point of an oil life monitor system that can't really keep track of when the oil was actually changed? I think we need to start a letter writing campaign. Not that that will change anything. Extremely disappointing...
    LuvfiestaST and jimclark like this.
  4. D1JL

    D1JL Well-Known Member

    About the only thing we can do is set the oil change interval in settings and wait until the light comes on before you change the oil.

  5. mcummings182

    mcummings182 Member

    Wow this is retarded
  6. jimclark

    jimclark Active Member

    Yeah, what he said. Mind-bogglingly stupid, if this is accurate. The good news is that this sort of thing should be susceptible to a software change/update. That said, if they only sell, say, 6000 FiSTs in the US/Canada, Ford may not give a rat's patootie about our complaints--the numbers are too small. Now, if the same thing also holds true on the regular Fiesta, and/or the FoST or entire Focus line, or even more, then we've got some leverage.

    Apparently, for now, the only thing to be done is keep a log of when oil changes are done and plan/work accordingly, turning the light off and "resetting" oil life when the dang light finally comes on.

    Makes the light into a true idiot light--an idiot must've thought this was a good plan.
  7. D1JL

    D1JL Well-Known Member

    We have already proved that is the same setup on the 2014 non-ST Fiesta.

  8. jimclark

    jimclark Active Member

    Well, there ya go. Now we might start have to numbers on our side.
  9. D1JL

    D1JL Well-Known Member

    I am sure that Ford is aware of this.
    Consider all of the owners that have their oil changed at the dealer only to return just to have the light turned off.

    Will it ever be fixed?
    Probably not.

  10. DirtyBlueshirt

    DirtyBlueshirt Active Member

    Oh, that's me you're talking about :)
  11. FordService

    FordService Official Ford Representative

    Hi everyone,
    If you'e experiencing this concern, please send me a private message with your VIN, mileage, best daytime phone number, full name, and dealer name/location. Please be sure to have the message title as something pertaining to this, so I know what it is. :) I'm going to work on escalating this to your customer service managers once I get your info.

    @reddog99 - Thanks for the heads up!

    Valeen likes this.
  12. Drifter

    Drifter Member

    Not available on EUDM Fiesta ECU's
  13. D1JL

    D1JL Well-Known Member

    Thank you Meagan for getting involved.

    I have sent you a PM.
    You may also add,
    Why we cannot read the oil life from within the car?
    We must run a VHR and that requires a cell phone.
    I don't recall reading in the buyers agreement that a phone was required.
    I think that if this cannot be fixed then Ford should pay for my phone.

    Firesail and reddog99 like this.
  14. DirtyBlueshirt

    DirtyBlueshirt Active Member

    Also sent PM.

    For what it's worth, I ran a VHR , then looked at support.ford.com and it did not even give me any oil life reading aside from "OK".

  15. DirtyBlueshirt

    DirtyBlueshirt Active Member

    No, this issue seems limited to MyFord Touch-equipped Fiestas.
  16. D1JL

    D1JL Well-Known Member

    Another thing.
    You need a computer and internet connection to read the VHR.
    I think Ford should provide those too.

    DayJ, Firesail and reddog99 like this.
  17. Ronbo

    Ronbo Member

    What about the electricity to run the computer?
  18. Gordon Bowar

    Gordon Bowar New Member

    I am having the exact same problem with my 2014 Ford Fiesta ST that I took delivery of on 10/18/2013. I recently had the oil changed at 4,300 miles and went to a full synthetic (Mobil 1 5W-20). For some reason I cannot get the oil life reset to save my life.

    I took it into a local Ford dealership and they tried for an hour and couldn't get it reset either. They ran a VHR while I was there and it did not reset and the Ford service advisor and tech told me to run a VHR the next day to see if it reset so I did just that and the VHR shows 56 percent of oil life is left and has not reset.

    The dealership ordered a new instrument cluster for my 2014 Fiesta ST after consulting with Ford and installed it yesterday. Even after going through all this it still will not reset the oil life. The dealership gave me my car back and they are still in touch with Ford to see what can be done to fix this so that the oil life resets.

    My question is this. Does the 2014 Ford Fiesta ST even have the functionality to reset the oil life light? Perhaps the other Fiestas have this functionality, but it was left off of the Fiesta ST for some reason either intentionally or inadvertently?

    Another possibility is that you cannot reset the oil life light indicator until it actually comes on. I have read up on this issue on 5 separate Fiesta ST forums and no one seems to know. Ford needs to publish this information so that their dealers and customers know how to reset the oil life if the functionality truly exists for this model.

    It is a great little commuter car that is a blast to drive, but this non-functioning oil life reset indicator should function properly.


    Gordon Bowar
    Last edited: Apr 5, 2014
    Valeen likes this.
  19. DirtyBlueshirt

    DirtyBlueshirt Active Member

    Nope, not ST-specific. Though I might guess that it's specific to models equipped with MyFord Touch.
  20. Gordon Bowar

    Gordon Bowar New Member

    Last edited: Apr 8, 2014
  21. mcummings182

    mcummings182 Member

    Looks like this issue is never going to be resolved

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